How to prepare a claim under long-term care cover for Meuhedet members through Menora Mivtachim, and what to document before filing.

Checking companies and dates

According to the official information, Menora Mivtachim administers long-term care cover for Meuhedet members in the current period. Even so, historical documents and the date of the event still matter for identifying the correct cover.

The claim pack

Start with the current form and the instructions for the Meuhedet route. Alongside the medical records, it is worth describing the activities for which help is needed and the way supervision is provided.

  • A claim form and functional questionnaire
  • A confidentiality waiver as instructed
  • Relevant medical records
  • Information about a carer or help at home, if required
  • A suitable professional opinion where there is a cognitive condition

Home versus institution

The method of payment and the documents required may change depending on whether the insured person is at home or in an institution. Do not assume in advance which route applies; check the policy and the list of supporting documents.

Organised follow-up

Keep the filing date, the claim number, any requests for further documents and the decisions. Any change in condition should be documented in a current record and sent only through the official, secure channel.

Frequently asked questions

Who handles long-term care claims for Meuhedet members?

According to the official information, Menora Mivtachim administers long-term care cover for Meuhedet members in the current period. Even so, the date of the event and historical documents still matter for identifying the correct cover.

Which documents are needed for a Meuhedet long-term care claim?

Usually a claim form and functional questionnaire, a confidentiality waiver as instructed, relevant medical records, information about help at home, and a suitable professional opinion where there is a cognitive condition.

Is there a difference between claiming at home and in an institution?

Yes. The method of payment and the documents required may change between the two. Do not assume in advance which route applies — check the policy and the list of supporting documents.

What do we do if the condition deteriorates while the claim is being handled?

Document the change in a current medical record and send it through the official channel, attached to the existing claim number, keeping proof of delivery.

Official sources for further checking

This is general information and does not replace personal medical, legal or insurance advice. Eligibility is determined by the documents and rules that apply to each case.