Practical information for Leumit members on filing a long-term care claim, an assessment at the place of residence, documents and the option of an appeal.
Start with Leumit's claims page
Leumit publishes a dedicated page for claims and appeals in long-term care insurance. From there you download the forms and check the current delivery channels.
Make sure the policy and the date match the route before signing and sending.
What to attach
The claim has to explain the connection between the documents and the functioning. Where there is an appointment order or someone else is acting on the insured person's behalf, attach the appropriate document as required.
- A completed form
- Medical and functional documents
- A National Insurance confirmation if one exists and is relevant
- Account details and identification through the official channel
- Contact person details
An assessment at the place of residence
According to the official information, an assessment may be carried out at home or at the institution where the insured person is staying. Prepare a description of the ordinary week, the aids in use and the situations in which intervention is needed.
If the claim was refused
The appeal options depend on the policy and on the letter. Check whether the dispute is about the date of entitlement, functioning, cognitive state or the cover, and act within the deadline stated in the documents.
Frequently asked questions
Where do you find Leumit's claim forms?
Leumit publishes a dedicated page for claims and appeals in long-term care insurance, and from there you download the forms and check the current delivery channels.
Where is the functional assessment for Leumit members carried out?
According to the official information, the assessment may be carried out at the insured person's home or at the institution where they are staying. It is worth preparing in advance a description of the ordinary week, the aids in use and the situations requiring intervention.
Does a National Insurance confirmation help a claim at Leumit?
It does not bind the insuring body, but it is a relevant document recording a professional assessment carried out at home, so it is worth attaching where one exists.
What do we do when a family member acts on the insured person's behalf?
Attach the appropriate legal document — a power of attorney that has come into effect or a guardianship appointment order — according to the requirement set out in the insuring body's instructions.
Official sources for further checking
This is general information and does not replace personal medical, legal or insurance advice. Eligibility is determined by the documents and rules that apply to each case.